Flexible solution to address supply and demand variances

Tata Steel Port Talbot


Our client, a national steel making company, required a flexible solution to address supply and demand variances across their locations. Using a large number of suppliers had resulted in inconsistencies in both the quality and volume of labour supply. Pay and charge rates across our client’ sites were variable, creating internal and external complications, such as XX and XX.


We presented bespoke solutions to standardise processes and maximise benefit through fixed percentage margins, while still leveraging 2nd tier suppliers where appropriate, to ensure continuity and speed of supply. [Insert a succinct line on what exactly the bespoke solution was to cut labour costs].

We assigned a dedicated Key Account Manager together with professional support teams to manage the account and maintain day-to-day communications with both the client and the workers.

On select client sites we set up anon-site team with managers and administrators due to the high volume required. On each site we carried out full contract and risk assessments, and where necessary, negotiated with existing suppliers to achieve the smooth transition of labour within just three months.

We invested the time to meet with our clients’ senior managers, hiring managers, supervisors and permanent workers to understand the business and the roles of the workers we would be supplying. In many cases we conducted benchmarking exercises to quantify the specifications of each position, grasping the company culture of the various departments, again enabling us to make ‘best-fit’ matches for all the positions we would be placing.


We delivered facilities maintenance, production services, managed services and general labour solutions to achieve successful placement levels of 98% during the transition period, exceeding all targets and meeting set timeframes.

Long-term benefits included a reduction in overall temporary and permanent labour costs, greater productivity, reduction in the recruitment cycle and greater retentionlevels.

On reviewing our model, prior to implementation, our client identified an annual cost saving of £1.8million.

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